Shipping Information

Shipping information:

We are a custom made to order business. That means, you buy it - we go make it. Everything is handmade locally in Perth, Western Australia by Fitzgerald Photo Imaging.

We have now entered our busiest time of the year, we have updated the expected timeframes below and will try our best to maintain them but delays can happen. Expected shipping times are our best guess only.

We have a limited capacity for Christmas framed orders, we recommend ordering in October to guarantee a pre-Christmas delivery.

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  • Pick Up In Store:

In Stock Prints, Greetings Cards, Calendars are ready for immediate collection.

Rolled prints ready for collection within 1-4 weeks 
Framed prints ready for collection within 3-6 weeks.

All pick up orders can be collected from Fitzgerald Photo Imaging. Please have your order confirmation email or ID ready to present to the staff at Fitzgerald’s.

350 Fitzgerald St, North Perth WA 6006

 

  • Australia

In Stock Prints, Greetings Cards, Calendars will generally ship within 3 business days.

Rolled prints ready for dispatch within 1-4 weeks.
Framed prints ready for dispatch within 3-6 weeks.


We offer free shipping on rolled and framed artworks within Australia.

Rolled and Framed Artworks will generally be shipped via TNT or Auspost.

Signature is required on delivery. It is important that your shipping address is your day time address.

East Coast Framed orders at 80cm x 60cm and above will be shipped via road and can take an extra 5 days.

 

  • Worldwide

Greetings Cards, Calendars will generally ship within 3 business days.

Rolled prints ready for dispatch within
 1-4 weeks.

We offer free shipping on rolled prints worldwide.

Signature is required on delivery. It is important that your shipping address is your day time address.

Important: The rough shipping times below are an estimate only, delays due to covid and the holiday shopping period can be expected. Please plan ahead when ordering. 

NZ estimates 3-15 business days.

UK estimates 6-15 business days.

Europe estimates 7-25 business days.

USA, CAN estimates 7-21 business days. 

 

  • Worldwide Shipping Limitations

Due to huge cost variations and website limitations we do not allow international customers to check out with a framed print in cart.

However, shipping framed prints internationally is possible, please email us for a quote to ship a framed print to your international address.


Unfortunately, due to carrier limitations we are generally unable to ship to the following countries/regions:

Algeria, Cuba, Indonesia, Iran, Israel, Korea, Democratic People's Republic Of North Korea, Kuwait, Morocco, Nepal, Nigeria, Pakistan, Russia, Saudi Arabia, Sudan, Syria

  • Customs/Import Duties & Taxes

All customers are responsible for customs/imports duties & taxes. 

We recommend contacting your local custom office for further information.

We do not send an invoice with our prints, and when appropriate we select 'gift' on postage forms. This may help reduce duties & taxes.