Shipping Information
- We are a custom made to order business. That means, you buy it - we go make it.
- Everything is handmade locally in Perth, Western Australia by Fitzgerald Photo Imaging.
- Expected shipping times are a best guess only.
- Delays due to busy periods or shortage of raw materials can happen.
- After ordering you will next hear from us when your print has been completed. To get an order update, please get in touch.
- If you need a print by a certain date we can do our best to accommodate you, please get in touch.
- Please be aware, October through January is our busiest time of year.
Pick Up - In Store
In Stock Prints, Greetings Cards, Gift Cards, Calendars are ready for immediate collection.
Rolled prints ready for collection within 3-8 business days.
Framed prints ready for collection within 10-15 business days.
All pick up orders can be collected from Fitzgerald Photo Imaging. Please let the staff know your order number and please have your order confirmation email or ID ready to present to the staff at Fitzgerald’s.
350 Fitzgerald St, North Perth WA 6006
Australia
In Stock Prints, Greetings Cards, Gift Cards, Calendars will generally ship within 2 business days.
Rolled prints ready for dispatch within 3-8 business days.
Framed prints ready for dispatch within 10-15 business days.
We offer free shipping on rolled and framed artworks within Australia.
Rolled and Framed Artworks will generally be shipped via Auspost or a local courier.
Signature is required on delivery. It is important that your shipping address is your day time address.
Large framed orders (80x60cm and above) heading to the East Coast ship by road from Perth. Add about 5 days.
Worldwide
Greetings Cards, Calendars will generally ship within 2 business days.
Rolled prints ready for dispatch within 3-8 business days.
We offer free shipping on rolled prints worldwide.
Signature is required on delivery. It is important that your shipping address is your day time address.
Important: The rough shipping times below are an estimate only. Please plan ahead when ordering.
NZ estimates 3-15 business days.
UK estimates 5-15 business days.
Europe estimates 7-25 business days.
USA, CAN estimates 5-21 business days.
Worldwide Shipping Limitations
Due to huge cost variations and website limitations we do not allow international customers to check out with a framed print in cart.
However, shipping framed prints internationally is possible, please email us for a quote to ship a framed print to your international address. But we will generally recommend ordering a rolled print and having it framed locally.
A small number of destinations are unavailable for print orders due to customs, courier coverage, or shipping reliability. If your country isn't accepted at checkout, get in touch and we'll see what we can do. If we later discover shipping isn't possible, we'll cancel and refund the order.
Customs/Import Duties & Taxes
All customers are responsible for customs/imports duties & taxes.
We recommend contacting your local custom office for further information.
We do not send an invoice with our prints.