FRee SHIPPING AUSTRALIA WIDE. ROLLED PRINTS SHIPPED WORLDWIDE.

FAQ

Special instructions for Salty Wings - At the Cart

When ordering a print, you have the option to add a note to your order. This note will be seen by us and seen by our printers, Fitzgerald photo imaging. Please use this section if you have any special requests or instructions. 

 

What's the difference between Fine Art Paper and Metallic Paper?

Fine art paper is textured, soft and has a matte like surface whilst maintaining a perfect reproduction of sharpness and detail. Fine art paper is the classic look and most popular choice.

Metallic Paper is glossy, harder, shiny and produces brilliant colour. Metallic paper gives the image pop and depth. 

 

Do you ship rolled prints internationally?

Yes, we ship unframed artwork worldwide, rolled up in a tube for safety.

Do you ship framed prints internationally?

No, we only ship rolled prints internationally. International customers will no be able to check out with a framed print in the cart. 

Can I see your prints in real life?

Yes, we have a gallery space in the Perth cbd at Enex Perth. Please drop in and say hi.

683 Hay St Mall Level 2, Enex, Perth WA 6000.

We also have a few prints on display at Camerich Furniture store in Claremont.

204 Stirling Hwy, Claremont WA 6010.

In Dunsborough, we have a couple of prints on display at Blue Wren Gallery and Frames. By request, we can ship directly to them for Dunsborough pick up.

Unit 1/84 Commonage Rd, Dunsborough WA 6281.

Can I return my print?

We offer over 600 images with up to 90 variations per image, that means we have 54000 potential products. We do not carry any stock for online orders. Please note, if you change your mind there are no returns or exchanges with artwork that has been made to order. We make each artwork as per your specifications.

Do you sell digital images so that I can print it myself?

No. We do not sell digital images for printing artwork.

We do sell digital images to brands and businesses for commercial use. These images are generally lower resolution than the images we use to print. To purchase an image at print resolution would cost you much more than the price of a print.

If you run a brand or business and are interested in purchasing digital content, please get in contact. 

How long does a print take take to deliver?

Please see our shipping information page for more details.

How can I pay?

We accept payment via Credit Card, PayPal and AfterPay. We are also happy to accept a bank transfer within Australia, please send us an email to organise.

What is your largest print size?

We can print images to a maximum of 1.8m by 1.35m. However, some images are not suited to be printed that large. If you are interested in a large print of a particular image, please send us an email via hello@saltywings.com.au and share with us the image name and size request.

Generally, all of our images can be printed larger on canvas than the sizes listed on our website. Canvas is a lot more forgiving on image details and will still look good at much larger sizes. 

Here is our custom size price range for canvas stretched with a profile frame.

1.8m x 1.35m - Canvas Stretched + Profile Frame - $2480
1.6m x 1.2m - Canvas Stretched + Profile Frame - $2120
1.4m x 1.05m - Canvas Stretched + Profile Frame - $1780

We can also print longer up to 15m. But the short edge must stay at 135cm or below.

For example we offer:

2m x 1.35m - Canvas Stretched + Profile Frame - $2750
2.5m x 1.35m - Canvas Stretched + Profile Frame - $3500
3m x 1.35m - Canvas Stretched + Profile Frame - $4250 

I didn't receive an order confirmation email?

Don't stress! Please send us an email to hello@saltywings.com.au with the details of your order and we'll sort it out for you.


Get in contact:

If you have any questions not listed in this FAQ. Please send us an email hello@saltywings.com.au